FAQ
Frequently Asked Questions
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Will Mofo fit in my living space?Mofo products are precisely designed to fit distinct spaces with a focus on limited square footage. The Mofo Pole extends from 213 cm or 7 ft to 369 cm or 12.1 feet between your floor and ceiling with a footprint of 3” in diameter. The Mofo Pole accommodates almost every home, condominium or apartment unit.
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Will I need tools to erect my Mofo Pole?The Mofo Pole was designed to create a simple, accelerated and intelligent solution for displaying your television without the use of tools. It is a tension mounted, telescopic pole to be secured between floor and ceiling with one simple lock of a clamp.
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Is the Mofo Pole a secure foundation for my television?Absolutely. The Mofo Pole has been spec’d to hold 20 kg on its upper sector and on 30 kg on its lower sector. The Mofo mount can secure LCD and LED televisions between 32” and 65” with a VESA up to 600 x 400. Maximim weight recommended is 30 kg.
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Where can I display my television accessories?Mofo offers shelving to meet all of your organizational needs. Our industrial designed shelves effortlessly attach to the Mofo Pole with the simple snap of a clamp and accommodate items up to 5 kg. Our unique sized shelves are offered separately from the Mofo Pole so you can order as many as you like, at any time.
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What is the MOFO return policy?Wonderstruck! Thrilled! Tickled Pink! This is precisely how we want you to feel about Mofo purchase. We genuinely believe that once you receive your Mofo Pole you will certainly catch our drift. If it is not right, simply let us know. The sooner you fill us in, the faster we could help.
MOFO offers you a plenty of time to return your purchase for a full refund, 14 days to be exact.
A few tips…please retain all original packaging, just in case. Please note that original shipping fees are not refundable and MOFO does not handle the shipping on returns. A re-stock fee of 15% is applied to all returns.
Although we offer a no questions asked policy, we would certainly appreciate your feedback. No worries, we can handle it.
All that being said, to initiate returns please contact us at [email protected].
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How long does the return policy take?Once MOFO has received and approved your returned item, a refund will be issued in 12 business days. Naturally, refunds are in the form of original payment.
Still have unanswered questions? Shoot us an e-mail and we’ll be glad to help!
